Client intake forms that don’t create more admin

Ask the right questions, route answers, and automatically kick off the next steps for every new project.

Common problems

  • Intake forms are too generic (or too long)
  • You still have to chase missing info afterward
  • Details get lost between sales → delivery handoff
  • Every niche needs different questions

What you get with OnboardFlow

  • Structured onboarding data your team can rely on
  • Conditional questions for different project types
  • Auto-generated kickoff checklist from responses
  • Cleaner handoff from sales to delivery

How it works

Adaptive intake

Show the next question based on what the client selects (platform, goal, timeline, budget, existing assets).

Auto follow-ups

Automatically request missing info and move the client to the next step once complete.

Standardized handoff

Turn messy free-text answers into a consistent project brief and checklist.

Built for agencies (by niche)

Want templates tailored to your service stack? Start here:

FAQ

What questions should a client intake form ask?

Typically: goals, success metrics, target audience, current stack/tools, access needs, content/assets status, timeline, stakeholders, and approval process.

Can I create different intake forms per service?

Yes. You can use templates per service line (e.g., PPC, SEO, Webflow, Shopify) and keep a shared baseline across your agency.

How do I reduce form abandonment?

Use shorter, step-based forms, only ask what you need, and keep the remaining items as a checklist the client can complete over time.